Help Center
FAQ
When does the next capsule drop?
Capsule releases are announced by email and SMS first. Sign up and you get the link before it goes public.
Do you restock sold-out pieces?
No. Every print is a single run. Once it sells out we move to the next idea.
How do the pieces fit?
Boxy with a dropped shoulder. If you want a regular fit, size down one.
Which countries do you ship to?
We ship to Canada, the United States, the UK, and most of Europe. Duties and import taxes are the customer's responsibility.
How long does printing take?
Orders leave the studio within 48 hours. Pre-order pieces ship on the date listed on the product page.
Can I change or cancel my order?
Email us within 12 hours of ordering with your order number and we will do our best. After it ships we cannot recall it.
What is Members Only?
Members-only drops are exclusive — only 20 pieces are made, and they are final sale.
How should I wash it?
Cold wash inside out, hang dry, no iron on the print. The fleece keeps its shape for years if you skip the dryer.
Shipping & Returns
Unworn pieces can be returned within 14 days of delivery with tags attached. Members-only releases are final sale. Return shipping is paid by the customer unless the item arrived damaged or incorrect — in that case email us and we cover it.
Contact
Real people, replies within one business day. For order issues include your order number.